Privacy Policy

Information We Collect

• Personal Info: Name, email address, phone number, password credentials, and profile photo when creating an account.
• Wedding/Event Details: Event information, venue preferences, budget details, guest-related data, and planning records.
• Vendor Information: Business name, service category, contact details, portfolio images, business descriptions, and listing details.
• Usage Data: How users interact with the app to improve features and performance.
• Device Info: Device type, OS version, and push notification tokens for app functionality.

How We Use Your Information

• Service Delivery: To create accounts, connect customers with vendors, manage bookings/enquiries, and provide core features.
• Communications: Service notifications, OTP codes, support replies, and important account updates.
• Improvements: Analysing usage patterns to enhance app experience.
• Legal Compliance: To meet our obligations under applicable laws in Malaysia.

Data Sharing

• Vendors: Information users share when making enquiries or bookings with vendors on our platform.
• Service Providers: Trusted partners who assist in operating our platform, such as hosting and payment processors.
• No Selling: We never sell personal data to third parties.

Your Rights

• Access: Request a copy of personal data we hold about you.
• Correction: Update or correct inaccurate profile information.
• Deletion: Request deletion of your account and associated personal data through the in-app Delete Account flow or the Data Deletion page.
• Portability: Receive your data in a portable format upon request.

Data Security

• Encryption: Data is transmitted over HTTPS with SSL/TLS encryption.
• Storage: Data is stored on secure servers with restricted access.
• Retention: We keep data only as long as the account is active or as required by law.